When you think about ways to grow your business, you typically don’t count your fleet’s maintenance program among them. But maybe you should.
Think of how much more time and money you would have for your business if your maintenance program allowed you to:
- Predict and control costs by having pre-negotiated service rates
- Have the simplicity of one-source billing
- Get nationwide service in hundreds of locations from highly-trained technicians
- Get the service you need when and where you want it
- Increase vehicle uptime by relying on priority and top-quality service
- 30 day guarantee of repair work
Having a maintenance program like this ends the time-consuming struggle to manage multiple local maintenance providers. You no longer have to worry about paying the usually high costs of inconsistent rates for service and repairs, plus you don’t have the complexity of dealing with hundreds of invoices and billing structures.
All of these benefits create a positive impact on your bottom line and give you the time to spend growing your business rather than on your fleet’s maintenance. And, it allows you to expand with confidence.
Profit from the benefits of On-Demand Maintenance
We created our On-Demand Maintenance program to eliminate the pain points of managing a fleet maintenance program. On-Demand offers access to Ryder’s network of more than 450 On-Demand Maintenance service locations across the U.S. and Canada for service when and where you need it. You get consistent service at pre-negotiated, contracted rates delivered by our team of 5,000+ expert technicians.
It works like this: A customer schedules preventive maintenance and repair work whenever and wherever it’s needed. All it takes is a call to Ryder’s Managed Maintenance Center and a representative will discuss the scope of the job, obtain any necessary authorizations, and immediately schedule the work. Charges for the work are billed at pre-negotiated contracted rates and invoices (using VMRS and SRT coding) are sent weekly or monthly.
In addition to the time and cost savings, some of our customers say On-Demand Maintenance helps them with customer service.
“On-Demand Maintenance has helped Saia improve the quality of our fleet, our CSA scores and PM intervals, all of which means improved service to our customers,” says Jason Plumlee, Director of Maintenance for transportation giant SAIA LTL Freight, which makes more than 26,000 freights deliveries a day throughout the U.S., Canada, Mexico and Puerto Rico.
The company selected Ryder On-Demand Maintenance because it needed consistent, reliable, quality maintenance services wherever and whenever required. Future productivity and profitability necessitated a national vendor to maintain its fleet of 16,000 vehicles in the most efficient way possible, wherever the vehicles were operating. Instead of working with hundreds of small, local, maintenance vendors – all with different billing systems and varying quality controls – SAIA wanted just one.
Watch the video below and learn how else SAIA has benefited from Ryder On-Demand Maintenance.