Even though maintenance is one of the most important factors in fleet uptime, few maintenance programs can be customized to meet a specific company’s needs. This is a problem for many businesses, according to the hundreds of business owners and transportation management professionals Ryder spoke with recently.
When we asked these industry experts throughout the U.S. what helped them most in managing their fleets, they all prioritized the same things: flexibility and choice. This was especially true when it came to their ability to choose their fleet’s level of maintenance and its delivery method.
At the same time, many acknowledged they were finding it difficult to keep up with maintenance demands. Breakdowns happen, vehicle technology is more complex, maintenance costs are rising, and downtime sometimes halts their business because it impacts deliveries and disrupts customer service.
We listened. And in response we created Ryder SelectCare Maintenance, a solution that provides the ultimate in quality, flexibility, and choice within an easily accessible vehicle maintenance program. It is precisely what businesses said they need to best compete in a rapidly changing and volatile marketplace.
Ryder SelectCare Maintenance Offers three options: With Ryder SelectCare Full Service Maintenance, you get a total package that covers all of your service and repair needs 100 percent of the time. Ryder SelectCare Preventive Maintenance provides standard maintenance to keep your fleet running efficiently, ensure DOT compliance, and identify and troubleshoot issues to prevent breakdowns. Ryder SelectCare On-Demand Maintenance is the ultimate in flexibility for large fleets. It’s a nationwide, pay-as-you go service with pre-contracted pricing. Pay only for what you need, when and where you need it.
With Ryder SelectCare Maintenance, you also have the option to choose where you want your service delivered – at a Ryder shop, on-site at your location, or via mobile service.
No matter which solution you choose, you’ll always have nationwide access to our best-in-class service facilities, and over 5,000 certified technicians. You’ll also benefit from Ryder’s dedication to superior repair quality, safety, speed and full visibility. This includes open and effective communication so you are always up-to-date on each vehicle’s status.
For more information, download our brochure here.
–Authored by Carlos Mendiola
Carlos Mendiola is Group Director and Global Product Manager for Ryder System.